HiLo Tank Monitors use a radar to track the distance to the water surface from the top of the tank. During the setup process, you enter the dimensions of your tank and this is used to give you a % level or volume in Litres.

Probe-based monitors have a realistic life of a maximum of 3 years before they need replacing. All probe-based monitors suffer from some degradation over time, therefore, manufacturers normally recommend routine cleaning and specify a routine 3 year replacement. Probe based sensors can't be used in dirty water, sludge, or corrosive chemical situations due to corrosion or fouling.

There is no limit to the number of tanks you can have in your app. Once you have more than 10, a search feature appears to allow you to quickly find the tank you are looking for.

Of course. You can invite as many staff or other users as you need. It's easy to do this from the app, but if you find it tricky, our support staff can help you.

Yes, the battery is easily replaceable and can be ordered from us at a cost of $55 + postage.

Our monitors use LTE-M1 provided by the {{}} network. If you're not sure if you have 4G mobile coverage at your tank, feel free to share your tank location with us and we can check for you.

No, once you have set your monitor up, you can check the level from anywhere you have internet access.

Your tank monitor will check the level every 15 minutes. If it detects an alert level, it will notify you straight away. Otherwise, you'll get a full picture of what's happened in the tank every 6 hours. If you need to, you can reduce this time to 4 or 2 hours but this will reduce the life of your battery. You can change the update rate easily in the app.